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Research shows that significant reorganizations are bad for business: a 24% drop in customer satisfaction and a 22% reduction in customer loyalty is typical. What's worse is that 50% of organizations report overall costs as unchanged.

There are beautiful exceptions. Some companies have achieved remarkable post-traumatic growth by tackling the challenge of reorganisation through a different lens.

How to upgrade when you downsize

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  • Tab icon A solvable problem
  • Tab icon What the research is saying
  • Tab icon So what does that mean in practice?
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Reorganisation remedy

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Thriving in volatility

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5 ways to…get ready for change

Spring is (finally) sprung and change is all around. The new financial year could bring new (or evolved) directions or entirely new strategies for the year ahead. These changes can be viewed as a threat, an opportunity, or both. How we view change significantly impacts how we respond to it and ultimately how successful we are.  Read this month’s tips 1. Be open minded and receptive to change. Accept and celebrate some bits of it, explore and engage with other bits. This is key to viewing change as non-threatening and being able to thrive in it. 2. Stop and stabilise. Focus not only on w

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