Operations Associate

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Operations Associate

Locations: London

Mind Gym prides itself on sharp, insightful, and exciting learning products developed by our in-house creative team. The Publishing Operations Associate is integral in ensuring these products are mobilized effectively in order to delight our clients. This includes ensuring efficient file organisation and file conversions to maintain consistency throughout all the places our materials are stored. ­
This role is also heavily involved in maintaining our digital platforms, including making amends to our online materials , and liaising with our digital platform vendors to resolve any issues.
This individual will be a part of the ever-growing Operations team that ensures all departments are aligned and keeps the business updated on our current products. This individual will act as an expert in the efficient running of our portfolio of products and is a resource for all teams.

About you:

We’re looking for someone who’s new to the world of operations and is keen to learn and grow in this area. To that end, you should be someone who can demonstrate through past experience (at university or other roles) that you are highly-organized, passionate about process and deadlines, and have excellent time-management.
We are a growing and changing business, so this individual will be happy to deal with ambiguity, changing deadlines, and should be excited at the prospect of working in a fast-paced environment.
We’re looking for someone who is willing to lean in as needed and do what it takes to get the job done – you are not the type of person who is looking to be bound by a job description. This person must be able to effortlessly relate to different types of people, and be an ally to all teams across the business.

  • A great communicator who’s obsessively organised, proactive and who can pass on their passion and curiosity even when talking data and technology
  • A Multi-tasker: can juggle many projects at once
  • An articulate and influential relationship builder who understands the corporate environment and is comfortable working with internal stakeholders
  • Strong prioritisation skills who can remain cool and calm in a high pressure environment
  • Great attention-to-detail and likes thinking of better ways to do things

We see this role as a great introduction to the business. With exposure to many teams, it builds not only Operations skills, but allows this individual to explore all different disciplines within the business.
As we do not expect someone with specific operations experience, you will have the opportunity to immerse yourself in this world – learning all about digital learning products, automation and file maintenance.
The Operations team is growing at a rapid rate and Mind Gym is dedicated to exploring the goals and development of its employees.
If you think this is something you would be great at, we would love to hear from you.

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