One of us

Most of us are faking to fit in. Discover how to create a culture of inclusion.

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One of us

Diversity is bad for business. The fear of being different is not only stifling talent, it’s a primary cause of low productivity. Diversity quotas may be making it onto the strategic agenda, but they fail to address the human need to...
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The engaged employee

The correlation between how employees feel and how a company performs is now beyond question. Even more significantly, employee engagement is a strong predictor of future financial performance. Mind Gym has conducted a literature review of over 30 independent academic...
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Reinventing performance management

85% of companies either just have or are just about to change their performance management system. What will they get in return? Not a lot, according to the latest research. There are plenty of proven ways to get people to...
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Paying attention

When it comes to customer service we’re deluded. 80% of employees say they give superior service yet only 8% of their customers agree. Even when presented with the facts about customer dissatisfaction, employees are twice as likely to blame the...
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