Managing upwards

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Managing upwards

Through empathising with and understanding your team, you can manage upwards with confidence and impact.  Participants will: Discover how to see things from the other's perspective, not as "you in their shoes" but as them Consider how they think about...
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Rapport building

We can use techniques to help us build rapport more quickly when we meet people for the first time, and to help us with those whom we don’t "click" with. Participants will: Appreciate the power of focus, learn to spot...
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Get connected

We may not like it, but we know networking is good for us. Discover the pain-free way to improve connections. Participants will: Discover how to make a great first impression Experience the surprising power of exchange Explore the difference between...
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Hearing what people say

By being a good listener in the office we can build stronger relationships and gain new ideas and inspiration. Participants will: Understand the four levels of listening and discover how to spot which one they are using at any particular...
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