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When it comes to the latest tips and tricks of the industry, we’ve got you covered. Our psychologists pored over the research to separate fact from fluff so you didn’t have to.

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The engaged employee

The correlation between how employees feel and how a company performs is now beyond question. Even more significantly, employee engagement is a strong predictor of future financial performance. Mind Gym has conducted a literature review of over 30 independent academic studies and consulted leading businesses, to outline what’s going wrong and what can be done about it. To build enduring...
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Reinventing performance management

85% of companies either just have or are just about to change their performance management system. What will they get in return? Not a lot, according to the latest research. There are plenty of proven ways to get people to perform at the top of their game, they just aren’t based in process design, inventory management, forensic metrics or sparkling...
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Paying attention

When it comes to customer service we’re deluded. 80% of employees say they give superior service yet only 8% of their customers agree. Even when presented with the facts about customer dissatisfaction, employees are twice as likely to blame the rest of the organisation as to take responsibility themselves. This creates a big problem for company bosses. The business case...
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The bite-size revolution

When it comes to influencing thinking and changing behaviours, bite-size is most definitely the right size. Why? Because in a world that demands instant results and high-value outputs, bite-size training lets people achieve more effective learning outcomes in less time, without blowing the budget. What’s more, because bite-size training is short, focused and flexible, it is easier to find time...
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