In the world’s largest study of what makes a manager effective, one thing came out way above all else: strong working relationships. But what does a “strong working relationship” look like? And how you can you equip managers to form, nurture, repair, adjust and recalibrate their relationships with people at work?
Productivity is down, stress-related illness and claims are up; good people are leaving big companies for an easier way of life. ‘Overwhelmed employees’ are one of today’s most pressing business challenges, say company bosses across the world [Deloitte 2014]. Yet the pressure to deliver more with less is unremitting.
How many psychologists does it take to change a lightbulb? Only one, but the lightbulb really has to want to change. The concept of “decisional balance”—where the pros of making a change outweigh the cons—is one of six critical principles that research in psychology and the learning sciences has demonstrated makes a significant, long-lasting impact on learning t
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