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When it comes to the latest tips and tricks of the industry, we’ve got you covered. Our psychologists pored over the research to separate fact from fluff so you didn’t have to.

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Exploring why mindset matters
Webinar information:
Presenter: Regis Courtemanche
When: March 21st 3:30-4:00PM
Where: GoToWebinar
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Tell the top the bottom line is happy shoppers

As a nation, we love shopping. We just choose shops that love us back. All too often shop workers don’t seem to care. Disney’s research into why customers leave reveals that 66% of the time it’s due to an indifferent employee – something that no discount or digital wizardry can fix. Octavius Black, CEO of Mind Gym contributes regularly to...
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Inclusion begins with understanding the self

The common practice of having employees watch basic e-learning modules to tick off an HR to-do list is actually creating a more exclusive workplace than what it sets out to do. With our innate bias’s we are primed to spot difference among our peers and gravitate towards those who are like us. Sebastian Bailey, Ph.D and co-founder of Mind Gym...
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5 ways to…help people take responsibility

Performance appraisals are here again, with most managers hoping to make it through without tears and tantrums. But instead of a necessary evil to be endured, performance conversations offer a rare opportunity to help employees reflect, refocus and take responsibility for their career path. Here’s how. 1. Sell the benefits. What does the individual want most out of life –...
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5 ways to…win under pressure

In business as well as sport, the higher your profile the greater the scrutiny. The Miami Heat seemed to buckle under the stress in this year’s NBA finals, while their rivals the San Antonio Spurs thrived on it to win the championship. Keep a calm head in the face of pressure and you’ll not only come out on top but...
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