The argument about the best approach to corporate performance management is raging. How can we improve employee performance? Should we abandon ratings? How often should we conduct performance appraisals? Will the changes improve business results?
In 2011, four years ahead of most organisations, insurance giant New York Life pioneered a performance management approach that went beyond ratings, ranking, calibration sessions and new IT. They focused on the human side of the process.
Our 30-minute webinar with New York Life’s award-winning CLO, Michael Molinaro revealed: