Great feedback

Improve the way you give feedback by exploring how to use negative and positive information to reinforce or change the behaviour of others.

Participants will:

  • Explore the power of praise in changing people’s behaviour
  • Try out a high impact five-step process for giving "positive" feedback and for giving "improvement" feedback
  • Consider what can go wrong when they give feedback (e.g., the other person claims to agree with it but they suspect they don’t really) and what to do when this happens
  • Agree on the challenges about giving feedback to people with more power and come up with some tactics to overcome them
  • Plan how to give great feedback in a particular situation that they can anticipate
Available in these formats:

Action-packed 90 minutes, instructor-led in a classroom for up to 20 people.

Virtual learning, real discoveries. Instructor-led, online for up to 12 people.

All the substance of a day's training compressed into an engaging thought-provoking digital learning tool.

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