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5 ways to…handle courageous conversations

Sweaty palms, stomach in knots: you know the feeling leading up to a tough conversation. No wonder we avoid confrontation like the plague. But when they’re handled well, everyone comes out stronger, happier and healthier. To mark June as ‘Effective Communication Month’, we explore how to navigate a courageous conversation. 1. Start with the end in mind. What do you...
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The only way is ethics

Every good company boss lays claim to integrity. Many have put their money behind their word by investing heavily in compliance and conduct to stop people behaving badly. The evidence suggests it hasn’t had much impact. Trust in companies is unchanged over the last decade and the level of observed misconduct was the same in 2015 as it had been...
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5 ways to…improve your impact on others

You only have to look at politics to appreciate how the same words are interpreted in wildly different ways depending on who’s listening. No-one can please everyone all the time, but there are ways to get the best from whoever you’re with. 1.Figure out your style. We all have a basic motivational style that influences our behavior. Certain people’s self-worth...
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From fragile to agile

In 1961, the life expectancy of a firm in the S&P 500 was around 61 years. Now it’s less than 18 years. On top of this, only 12.2% of the Fortune 500 companies in 1955 were still on the list in 2014. Meaning that 88% of the companies have merged, gone bankrupt or have simply fallen off the list. What...
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